by Julien Duhautois | May 13, 2016 | Client Services, Lead Management, SmartLead Services |
One of the major differences between the SmartLead Account Management team and others in our industry is that we’re more than just problem-solvers for our clients. We’re also strategic advisors. Every day, we look for ways to make our clients’ lives easier and...
by Julien Duhautois | May 8, 2016 | Client Services, SmartLead Services |
Someone asked me the other day about my least and most favorite parts of my job. It sounds cliché, but I couldn’t think of a least favorite thing. My most favorite thing, though, is working with my client contacts. For example, I’ve worked with one of my clients for...
by Julien Duhautois | Mar 8, 2016 | Client Services, SmartLead Services |
When I was a college student, I never expected to work in the United States. I was working on my degree in France, where I was born and raised. The baccalaureate program in France takes 3 years – students put in more hours, but finish 3 years instead of 4. I came to...
by Julien Duhautois | Mar 3, 2016 | Client Services |
There’s nothing like technical difficulties on a Friday at 4:00pm. It’s a wonderful start to the weekend, right? Of course not, especially when your only option is to fill out a customer support web form on a CRM support site and wait for a response. Who knows when it...
