Contact Center Services

Have you used an inbound or outbound call campaign to generate leads?

Why use Contact Center Services?

SmartLead’s in-house Contact Center helps you qualify new prospects, set appointments and distribute qualified leads.  The call center offers flexible inbound and outbound call tactics to fit your marketing plans. Information collected on the call can be used to qualify and distribute prospects separately, depending on their needs.

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Qualify Prospects

Qualify captured leads and distribute only those that meet your criteria to sales

Provide Rapid Response

Contact reps average less than 2 ring wait-times to answer

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Set Appointments

Identify the caller’s local sales rep and set appointments for them

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Warm-Transfer Callers

Connect qualified callers directly to the appropriate sales rep or channel partner